📦 Shipping & Returns / FAQs
🕒 Processing & Fulfilment
- All items are currently PRE-ORDER.
- Orders take 2–3 weeks to fulfil while stock is produced.
- Once stock arrives, orders are packed and shipped from our London base within 1–2 working days.
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🚚 Shipping Times
- UK: 2–3 working days (Royal Mail Tracked)
- Europe: 5–10 working days (International Tracked)
- USA & Canada: 7–14 working days (International Tracked)
- Rest of World: 10–20 working days (International Tracked)
You will receive a tracking number once your order has been shipped.
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🔄 Returns & Exchanges
- Because each piece is made to order, we cannot accept returns for change of mind / wrong size.
- If your item arrives faulty or damaged, contact us within 14 days of delivery with your order number and photos.
- We will arrange a replacement or refund as quickly as possible.
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🎁 Packaging
Every order is hand-packed with care. Each parcel includes:
- Your chosen product
- A Kadosh Collective insert / business card
- Optional extras with limited drops (stickers, verse cards, etc.)
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📩 Contact
For any issues with your order, please email: support@kadoshcollective.shop
We aim to reply within 48 hours.